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We promote an environment, which is safe, and where individual and team accomplishments are recognized
and rewarded. We believe in each other and our abilities as a team to meet production demands safely and
efficiently.
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We succeed because we outperform other chrome & machine repair shops at exceeding our customer's repair
& service needs with creative solutions, proactive selling efforts, excellent customer service and
quality products.
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We act with integrity, honesty and a sense of ethics. We keep our commitments to our customers and to
each other.
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We have a sense of urgency in all that we do! We are accurate, timely and safe in our work and we
continue to improve the quality of everything we do to assure long-term profitability.
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We rely on the participation and initiative of each employee. We are empowered to make decisions
that create value for our customers and the company.
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We support each other personally and professionally. We respect and value each other's contributions
along with everyone's ideas and suggestions offered in the spirit of these principles. We resolve
problems by sourcing out the root cause. We resolve conflict promptly and fairly.
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We recognize that change is an on going challenge, but we also recognize change is an opportunity to
improve our competencies as employees, managers, owners and as an organization.
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We recognize that our facility, grounds, systems and equipment are a direct reflection on our image and
ability to provide quality products and customer service. We will proactively repair and maintain our
facility, systems, delivery vehicles and equipment, and never put off until tomorrow what can be fixed
today.
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We have pride in our families and our community where we work and live. We are actively involved in both.
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